The compelling story of Africa and other emerging economies can only be
told effectively when the emerging economies appreciate the role of country
brands where people are proud of their country and have a strong sense of
unity. This brand and its story will greatly benefit from the major
contribution that the Public Relations discipline can provide.
This was a key finding of the recent World Conference for Public Relations and
communications in Emerging Economies hosted by the Public Relations Society of
Kenya and supported by the Global Alliance for Communications Management. It
was observed that Public Relations could influence sustainable development,
industrialization, businesses, and the fight against terrorism in Emerging
Economies.
It was noted that improving country brands, national pride is a prerequisite.
It is based on Public Relations practitioners understanding the values of their
nations and repackaging the Emerging Economies stories in a way that would
attract investment, see increased tourism, and enable those nations to attain a
stronger voice at the global level.
The political situation in Africa also demands Public Relations that is
responsive and responsible to ensure that there is accountability in delivery
of services to the citizens. In this narrative, peace and security are
life-threatening issues facing the emerging economies while Public Relations is
a strong force in a position to influence how media reports/frames terrorism
acts.
Recent developments indicate that in the emerging economies like Kenya today,
development stories are “selling”, showing a dramatic shift from the past when
the media believed that only politics sells. This challenges Public Relations
practitioners to package development issues in a compelling manner.
It also calls for a redefinition of the role and value of the Public Relations
discipline, positioning it to play the critical role of information-sharing,
enhancing buy- in, and damage control across all sectors -in government,
business, and the social sector.
Whereas Public Relations has to follow the global trends, in the emerging
economies culturally sensitive approaches to communication need to be adopted
in light of the critical role of the profession in the development agenda of Think
globally, act locally but professionally.
Professional bodies like PRSK need to be empowered and proactively engage in
bridging the gap between academics and practitioners. It is critical for these
linkages to be established and strengthened between industry and education
institutions, and to maintain continuous dialogue in order to develop and
enhance the impact of the Public Relations profession.
This will help build the credibility of PRSK and similar professional bodies to
have the authority to set the agenda, and facilitate discussions about the
future direction of research while regulating the profession. The
development of a relevant knowledge base and the capacity for Public Relations
practitioners to develop content is critical as professionals develop outcome
based campaigns.
This calls for the need to lay a high premium on documentation of Public
Relations & communication best practices from the emerging economies, which
have the reality of the local contexts. Practitioners should take the lead and
provide sites for documentation of local case studies, model best practices,
become research sites, and work with academics to formulate policies for socio-economic
development.
Legislation and regulation of the practice needs to be actualized urgently but,
practitioners must support and entrench a culture of courage to confront what
is wrong, empathy to understand the need, integrity to win trust, and the competence
to build credibility.
